Covid 19 Info

Following the most recent guidance released on the 1st June 2022, the Castle Clinic will be implementing the following procedures to ensure the safety of all individuals on the premises.

Mask Wearing/ Face Coverings
It is no longer mandatory for patients to attend wearing a face covering. Whilst this may not be compulsory, we would still recommend wearing a mask in order to reduce the risk of transmission in terms of Covid-19.

Cold or Flu-like Symptoms
If you develop any cold or flu like symptoms before your appointment, please contact the practice on 0115 855 6123 as we may need to postpone your treatment.

Symptoms include but are not limited to:
a high temperature or shivering (chills) – a high temperature means you feel hot to touch on your chest or back (you do not need to measure your temperature)
a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours
a loss or change to your sense of smell or taste
shortness of breath
feeling tired or exhausted
an aching body
a headache
a sore throat
a blocked or runny nose
loss of appetite
feeling sick or being sick

Covid Screening
Whilst we are no longer required to complete a full screening on every patient, we will continue to ensure that each individual entering the premises is not suffering from any potential symptoms of Covid-19.

This will be done via the following methods;
1. Informing all patients at the time of booking their appointment that they need to inform the practice if they develop any respiratory symptoms before their appointment.
2. Confirming that the patient and accompanying chaperone (where applicable) have completed an online form 48 hours before their appointment to confirm they do not have any symptoms.
3. Confirming verbally with the patient and accompanying chaperone (where applicable) on arrival at the clinic that they do not have any cold or flu like symptoms.

What is likely to happen if I do develop cold or flu like symptoms?

Where treatment is not urgent, we will consider delaying this until resolution of symptoms providing this does not impact negatively on the outcome of your treatment.

Where treatment is urgent and cannot be postponed, we will need to take Transmission Based Precautions (TBPs) in order to provide your treatment as safely as possible.
This includes
– Moving your appointment to a time where there are no other patients in the building. This is likely to be the last appointment of the day.
– Wearing additional Personal Protective Equipment (PPE) Clinical staff will don surgical gowns and respirator masks. Patients will be asked to attend in a medical grade face mask or we can provide this. Fabric face coverings will not be acceptable.
– Asking you to wait in your car until the surgery is ready.
– Asking you to attend for your appointment alone.
– Asking you to use the bathroom before your appointment as these will be locked on your arrival. Whilst we would be happy to unlock these, we would prefer to minimise the use as far as possible.